Shipping policy

Shipping Locations

Currently our items on Yamato Kouso Global Online Store can be delivered to limited countries which are Australia, Malaysia, New Zealand, The Philippines, Singapore, South Korea, Thailand and Vietnam.

 

Shipping Fee

Shipping fee is calculated based on weight and shipping location. Shipping fee for your order will be displayed in a checkout process.

 

Estimated Delivery Days

Average Delivery Days (excluding handling time) for each countries are as follows:

 

[Australia, Malaysia, New Zealand or Thailand] 2 Days
[The Philippines, Singapore, South Korea] 3 Days
[Vietnam] 8 Days

 

* Delivery speed varies depending on the situation of delivery transport, customs clearance, and local handling conditions.  

 

* Our average handling time is 2 business days.
Business days : Mondays to Fridays (Excluding public holidays in Japan)
Business hours:  9:00 – 17:00 JST

 

Japan Public Holidays in 2020:

    New Year’s Day – January 1
    Coming of Age Day – January 13
    Foundation Day – February 11
    Emperor’s birthday – February 23-24
    Vernal Equinox Day – March 20Showa Day – April 29
    Constitution Day – May 3
    Greenery Day – May 4
    Children’s Day – May 5
    Constitution Memorial Day (observed) – May 6 (additional day for Golden Week)
    Sea Day or Marine Day – July 23 (date changed only for 2020)
    Sports Day – July 24 (date changed only for 2020)
    Mountain Day – August 10 (date changed only for 2020)
    Respect for the Aged Day – September 21
    Autumnal Equinox Day – September 22
    Culture Day – November 3
    Labor Thanksgiving Day – November 23
     

    Import Duties and Taxes for International Shipping 

    Import duties, taxes, and charges are not included in the item price or shipping charges.


    Import duties and taxes may be applied upon customs clearance into your country. In such cases, the recipient of the item will be responsible for those fees. Please pay these costs directly to the delivery agents or the customs office upon delivery.


    Taxes and duties differ by country. Please check with your country's office to determine what these additional costs will be prior to buying.